Easily Acquire Client Feedback & Encourage Online Reviews
Law Review™ transforms the way you manage your online reputation.
It Starts With An Email
We provide the platform and the process to start engaging and listening to your clients. The platform sends a customized email to start the feedback process after you enter your client’s email address. Simple, fast and easy.
Just Add EmailAdd a single email or upload you customer list to start getting feedback.
Landing Pages & Kiosk Mode for Immediate FeedbackWe offer web pages and iPad kiosk modes to display in your office and start the feedback process if you lack client's emails or when you have a captive audience in your physical presence.
AutomationOur API can integrate with your CRM or database for full automation.
Customers Give Feedback
First, the client is asked to rate how likely they are to refer your business to a friend and to comment on their experience. This rating process helps form your Net Promoter Score, a key indicator and data point to your business and client relationship.
Clients that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites you have initially selected for your firm. Poor client experiences are captured privately so you can follow-up with the client to resolve their issue.
Capture Your Net Promoter ScoreEstablish, evaluate and improve your Net Promoter Score (NPS) as a valuable business data metric.
Market Positive TestimonialsGet powerful testimonials that display on your website with our testimonial widget, marked-up with schema.
Client Sentiment SegmentingWe send your happy clients links to write an online review and alert you to the unhappy ones to address.
Testimonial Software For Your Website
Our testimonial platform makes displaying powerful client testimonials on your website easy. Just copy and paste the code we’ll provide you into any page or section of your website and you have fresh, relevant and valuable content from your clients on your website.
Our platform allows you complete control of the testimonials generated by allowing you to automatically set visibility for feedback only above a specific rating score (example: 8 or above) to display on your website.
Display Positive TestimonialsEasily display powerful testimonials that can be manually or automatically approved for your website.
Simple To InstallYour Firm's IT can copy and paste a few lines of code and your platform is up and running. It's mobile-friendly and has display options.
Fresh Content That Stands OutWe've made adding fresh content to your website easy, best of all it's marked up with SEO friendly schema so it's juice for the search engines.
Conveniently Encourage Online Reviews
Clients that rate you at or above your selected “positive rating” will be then asked to rate you on one of the 3rd party review sites you have selected.
This step offers direct links to your Avvo, Lawyers.com, Lawyer rating Z, Google+ Local page, Yelp profile, Facebook page and dozens of other business profile pages and review sites so they can easily review your business. Generating a steady and consistent stream of online client reviews is important for your online reputation.
Positive Reviews EncouragedOur client segmentation sends only the happy clients to your selected review sites to leave a positive review.
Over 40 Review SitesWe have integrated with over 40 review sites like Google, Yelp, Facebook, and legal industry review sites and directories.
Improve Your Reviews & VisibilityLong-term, consistent use of our platform will gain you testimonials, online reviews and better SEO visibility.
Review Monitoring & Reporting
With Law Review™ you truly have one platform to manage your online review reputation. Your Law Firm benefits from multiple levels of feedback, encouragement of positive online reviews and an easy to manage dashboard whether you run just 1 Firm or 100 Attorneys.
Stop guessing and hoping for satisfied clients and ensure you are meeting their needs and growing the positive sharing of their experience with your Law Office.